ONE FAMILY OF COMPANIES, ONE COMPLIANCE PROGRAM
The WFG Compliance Program incorporates the latest industry best practices, as well as CFPB’s most recent guidance for third party settlement service providers. Simply put, we understand if it affects our customers, it will affect our day-to-day operations. Through our corporate directive to communicate, collaborate and co-exist, our three “C’s,” along with our commitment to compliance, the fourth “C,” we continue to proactively work with our customers in the consumer’s best interests.

WFG POLICIES
AND PROCEDURES
  • -Licensing
  • -Escrow Trust Accounting
  • -Privacy and Information Security
  • -Real Estate Settlement Policies and Procedures
  • -Title Production Policies
    and Procedures
  • -Liability Insurance and Fidelity Coverage
  • -Consumer Complaint Tracking and Resolution

STATE & FEDERAL LAWS
AND REGULATIONS

EXPECTATIONS:
CFPB > Lenders > Service Providers

FIVE STEPS:
Service Providers > Lenders > CFPB

RESPA, Dodd-Frank Act, CFPB,
GLB, Reg Z and Anti-Rebating

TRAINING AND
CERTIFICATIONS

  • -Employees and Agents
  • -WFG Corporate Policies and Procedures and Regulatory Compliance
  • -Continuing Education Credit Hours
  • -Certification (Annual)

AUDIT

DIRECT OPERATIONS AND SERVICE CENTERS:
Adhere to WFG Policies and Procedures; Regulatory Compliance

AGENTS:
New Agents Onboarding;
WFG underwriting requirements;
all compliance related matters

THE WFG FAMILY OF COMPANIES